Dugu
Dugu

The PBX telephony core built to scale past one team

If you believe it, we achieve it

Multi-tenant by design, production-hardened by default. Deploy on-prem or in the cloud, isolate every organization, and scale tiers without touching the call path.

Call Handling & Routing

SIP trunking, multi-level IVR, and per-organization DID routing that connects every call to the right place.

Supervision & Analytics

Live call monitoring, agent status, and reporting dashboards give supervisors real-time visibility.

Data & Retention

Configurable call recording storage and exportable call logs, retained on a schedule that matches your tier.

Outreach

Organized outbound campaigns and do-not-call list management for teams that reach out at scale.

In preview

An AI voice agent on your IVR

Point any IVR line at a chatbot instead of a menu and callers can just say what they want. It runs on our own servers rather than a third-party AI service, so recordings and transcripts stay inside your tenant — and every conversation is logged for you to review. Currently in preview, not yet enabled on live numbers.

It listens

The caller speaks after the greeting and the turn is recorded, then transcribed by a speech-to-text engine running on our own hardware.

It answers

A language model works from a system prompt you write per IVR line, so it answers in your organization's own words. Replies are spoken back in a synthesized voice.

It hands off

You set a turn budget and a handoff target. When the caller needs a person — or the model decides it — the call transfers to an extension or back into your IVR menu.

Pick your package

Start free. Upgrade whenever your team outgrows it.

Get Started

Free

Free

Everything you need to try Dugu with a small team.

  • 3 extensions
  • Default IVR menu
  • 7-day recording storage
  • Community support

The Essential Office

Foundation

Contact us

Core call handling for a growing office.

  • Up to 20 extensions
  • Basic single-level IVR
  • Basic call logs
  • 30-day recording storage

The Data-Driven SMB

Professional

Contact us

Deeper routing and reporting for teams that live on the phone.

  • Up to 100 extensions
  • Advanced multi-level IVR
  • AHT & missed-call reporting
  • 90-day recording storage

High Availability & Compliance

Enterprise

Contact us

Unlimited scale, real-time analytics, and dedicated support.

  • Unlimited extensions
  • Dynamic, API-driven IVR
  • Real-time custom export analytics
  • Unlimited cloud archival